Jenny’s Popcorn Return Policy
At Jenny’s Popcorn, we are committed to providing our customers with high-quality popcorn and a delightful snacking experience. If, for any reason, you are not fully satisfied with your purchase, or if there is an issue with the product, you may return it within 30 days of the purchase date for a full refund or exchange.
Eligibility for Returns:
• Products may be returned if there is a quality concern or a defect in the product.
• The return request must be made within 30 days of the original purchase date.
• To initiate a return, please ensure the product is in its original packaging and provide proof of purchase.
Return Process:
1. Contact Customer Support: Please reach out to our Customer Support team at [support email/phone number] with your order details and the reason for the return.
2. Return Authorization: Our team will guide you through the return authorization process and provide instructions for returning your item.
3. Refund or Exchange: Once we receive and review the returned item, we will process your refund or exchange within [typically 5-10 business days]. Refunds will be issued to the original payment method.
Additional Information:
• Returns are only accepted for products purchased directly from Jennyspopcorn.com.
• Shipping costs for the original order are non-refundable unless the return is due to an error on our part.
• We reserve the right to refuse returns that do not meet the stated criteria.
If you have any questions or need further assistance, please do not hesitate to contact us. We value your satisfaction and appreciate your trust in Jenny’s Popcorn.